Update.... Took car back to dealer found a loose contact ....5 minute job working perfectly now .... luckily sometimes things can be solved as simple as that

Think that's probably the best option ...phoned dealer appointment for Saturday ...

Tried that too ...reboot sadly didnt help

Press the voice control button it gives me options,..... says on the screen wait for the beep, ...after the beep.... i say an instruction then nothing, ...dont think microphone is picking anything up, same with phone calls,

Just tried it nothing ....would a factory reset sort it out ...not bothered about reconnecting phones and adding favourites in lists just not to sure if its a good idea or not, dont want to make things worse ,would it revert to the original OS version after the reset ?
Andy

Bought a Cx3 from 2017 this weekend, installed phone through bluetooth with no problems, tested it by making a call, i can hear person on the other end of the line but unfourtunately they cant hear me. I checked if the microphone wasnt muted the problem wasnt there. I then realized the voice control...