God knows.anchorman wrote:I don't blame you for rejecting it because, frankly, they don't have pukka mechanics, just nvq style fitters in many cases and they can do more harm than good. I also wonder why they are pulling the gearstick to bits when the box went bang?Bill wrote:Hi anchormananchorman wrote:How you getting on with your claim Bill?
Thanks for inquiring. No joy yet, I went out to the dealer and removed all my personnel belongings from the car and noted they had started to strip out the gear lever inside the car, when I spoke to the sales manager again he said it was just a simple matter of swapping the gearbox. He is no mechanic, I told him again I have rejected the car and he informed me that was a decision for Mazda to make not him, I have been on to Mazda customer care and am waiting to hear back from them. I am prepared to except a like for like replacement or my money back, and I don't think the later will happen, so all I can do now is wait and run about in the hired Renault Capture.
Bill
I was contacted by Mazda C.C. today and told they cannot replace the car as it was the dealers responsibility, but they would contribute towards another new Mazda should I decide to trade mine in the dealer said they were not prepared to replace the car as they were replacing gearbox, but also informed me I could trade in my car if I wished against a new one after my car was back on the road. I can imagine what the what the deprecation will be for the few days I have had it. This is my first new Mazda car and I think it will be my last, all they want is your cash. Bill