USB tracks not showing artist or album

Faults and Technical chat for the Mazda CX-3
santa
Posts: 296
Joined: Mon Oct 26, 2015 5:54 pm
Location: Denmark

Post by santa »

I just plug in my USB-stick in my Windows laptop and copy the folders, with the music I want to hear, to it.
And it's formated in FAT32.
Mazda CX-30 2.0 150HP Aut. Cosmo w. Tech Pack in Arctic White, 2023.

TAX
Posts: 66
Joined: Thu Sep 07, 2017 3:02 pm

Post by TAX »

I have had the same problem since the Mazda connect upgrade at the first service last month.

Track names show up as ".jpg" and artist as "unknown".

I tried updating Gracenote, the latest one downloadable via the Mazda link is "oct17.up", and when I try to load that into the system it wont take it, the message displayed is that "no newer update found", so i assume that the "oct17.up" is the latest one.

I have put my music on a newer formatted USB stick but it makes no difference.

Its not a big deal, the music still plays but when cars come loaded up with so much interconnected software, it would be helpful and less frustrating to owners if it all worked properly, and that Mazda regularly informed its dealers and its customers about how to rectify these niggling glitches.
SEPT 2017
CX3GT AUTO PETROL. CERAMIC METALLIC. 39 MPG
YORKSHIRE.
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