Frozen information screen-today at 1050 BST

Faults and Technical chat for the Mazda CX-3
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Dogfuzz
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Location: SG4

Post by Dogfuzz »

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From engine start up--noticed that the info screen was frozen on the coms logo( no radio)--and nothing normal would shift it. Pulled over and switched off engine-got out of vehicle-locked it and waited 3 mins.
Started up again-info screen still frozen--so decided to travel on and see what happened. Sure enough about five minutes later the frozen coms logo merged into the standard Mazda logo-then flicked back to the coms logo.At the same time the radio returned and the screen became fully operational. All fine since---phew!

Had a brainwave--did I experience a software update by any chance? If not-what....and has anyone any tips for dislodging an utterly frozen info screen should it happen again?

Thanks
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018
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jtonline
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Post by jtonline »

Dogfuzz wrote: ↑Tue Jun 25, 2019 11:23 am ...did I experience a software update by any chance? If not-what....and has anyone any tips for dislodging an utterly frozen info screen should it happen again?...
It doesn't do Over The Air updates so that wouldn't be the cause. If the screen freezes in the future, try holding down the back, nav and volume mute keys (around the commander wheel) together for about 10 seconds until the system reboots.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
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BWJ
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Post by BWJ »

jtonline wrote: ↑Tue Jun 25, 2019 11:12 pm
Dogfuzz wrote: ↑Tue Jun 25, 2019 11:23 am ...did I experience a software update by any chance? If not-what....and has anyone any tips for dislodging an utterly frozen info screen should it happen again?...
It doesn't do Over The Air updates so that wouldn't be the cause. If the screen freezes in the future, try holding down the back, nav and volume mute keys (around the commander wheel) together for about 10 seconds until the system reboots.
This reset, will it erase your favorites, history or other settings ?
CX3 2.0, Aut. Nav. Optimum SRC. dec. 2019.
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jtonline
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Post by jtonline »

BWJ wrote: ↑Wed Jun 26, 2019 5:08 pm This reset, will it erase your favorites, history or other settings ?
No.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
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fourbanks
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Joined: Sun Feb 24, 2019 1:21 pm
Location: Gatwick

Post by fourbanks »

it's a bit of a pain but only happens when the cars not be used for a while
Lexus 250h UX premium sport edition
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