Check Engine Light and loss of power

Faults and Technical chat for the Mazda CX-3
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AndyRen
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Post by AndyRen » Wed Nov 06, 2019 5:08 pm

jtonline wrote:
Wed Nov 06, 2019 3:57 pm
There is a UK safety recall for intake shutter valve inspection checks for soot accumulation that could cause the engine to stall, and a PCM software update is carried out, but not for the CX-3. A number of users over on anchorman's Facebook CX-5 group have had it done.
https://car-recalls.co.uk/recall/mazda- ... the-inlet/
Hmmm... We must assume it's for the same reasons as the Aus recall - 'cylinder de-activation technology' which I again assume is not installed on the diesel CX-3?

Still doesn't help Chad though! :cry:
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...

fourbanks
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Post by fourbanks » Wed Nov 06, 2019 10:41 pm

I don't know much about cars but I have a friend who's a leading USA engineer and he's always said that a diesel car is only for those doing more than 10'000 miles a year and they that do under that mileage always end up with some type of problem
Special edition sports black Petrol Automatic 46G Machine Gray Feb 2019

Chad
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Post by Chad » Tue Nov 12, 2019 5:17 pm

Update: SG Petch failed to ring me back with an update as promised, again. I rang them today (13 days after I took the vehicle into the dealership). Still no progress. Car not worked on since last conversation. Service dept said they are still waiting for Mazda to reply to them with technical advice. I asked when they last called Mazda: ("not sure") I asked why they didn't chase this up with Mazda: ("usually they are good at getting back"). I asked to speak to the General Manager or dealer principle. After asking 3 times, I got the name. But was then told he isn't in the dealership at present. Conveniently. I have requested the manager calls me back at his first opportunity. I'm not a happy man.
CX3 Sport Nav Auto 1.5d. Soul red 48mpg (long motorway commute) 0-60mph in around 20 minutes :roll:

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BWJ
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Post by BWJ » Tue Nov 12, 2019 6:14 pm

Here in DK the brand importer looks over the shoulder of the brand dealer, if customer isn't satisfied with the job/sale he takes over, and tell the workshop to shape up, or else ...........
Maybe is works that way too, in UK ?
CX3 2.0, Aut. Nav. Optimum SRC. dec. 2019.

fourbanks
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Location: Gatwick

Post by fourbanks » Tue Nov 12, 2019 6:52 pm

BWJ wrote:
Tue Nov 12, 2019 6:14 pm
Here in DK the brand importer looks over the shoulder of the brand dealer, if customer isn't satisfied with the job/sale he takes over, and tell the workshop to shape up, or else ...........
Maybe is works that way too, in UK ?
most dealers in the UK are small conglomerates selling many brands of car. top quality local private franchises like I used to belong to is quite rare these days in the UK. Mazda in where I live is only good at selling cars the service is like all the other dealers hit and miss :(
Special edition sports black Petrol Automatic 46G Machine Gray Feb 2019

Chad
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Post by Chad » Fri Nov 15, 2019 10:37 am

Update: service manager called me. And coincidentally Mazda ‘have just got back to them’ and told them what to do about the problem. I asked if their was a warranty recall on the injectors/EGR valve or anything else. I was told no. No new parts are needed apparently- just a though decarbonising. (Cleaning). I asked what has caused this problem so prematurely (20k) if there wasn’t a fault with the injectors or EGR value.. I was told they (Mazda) don’t know. I asked who pays for this work to be repeated when it carbons up again prematurely... “I’m sure it’ll be fine now” said the service manager. It’s almost funny. Almost...
CX3 Sport Nav Auto 1.5d. Soul red 48mpg (long motorway commute) 0-60mph in around 20 minutes :roll:

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AndyRen
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Post by AndyRen » Fri Nov 15, 2019 11:39 am

Well, lets hope that the previous owners 6K a year is (was) the problem and a good de-carbonation will sort it all!

Good luck with it and keep us informed.
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...

Trewithy
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Location: Devon, UK.

Post by Trewithy » Fri Nov 15, 2019 4:45 pm

I suggest using a quality fuel from now. either Shell or Esso.

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BWJ
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Location: Denmark

Post by BWJ » Fri Nov 15, 2019 7:01 pm

Or add BellAdd city to fuel. (works)
CX3 2.0, Aut. Nav. Optimum SRC. dec. 2019.

Chad
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Post by Chad » Sat Nov 23, 2019 11:00 am

Update: it’s been 31 days now since SG Petch took my car in to sort this problem. (Remember they had the car fur 3 weeks last time). Still not fixed. Last conversation I had with the technician highlighted that they don’t strip the engines down to decoke/decarbonise, they just use a blasting machine that blasts walnut shells into the induction ports. Which also blasts the shells AND the carbon into the cylinders & around the piston rings and into all the oils ways & bearings. So needless to say the main bearings and big end bearings will now also wear prematurely. And nothing will be done to prevent the premature build up of carbon from happening again. I’ve had a brand new Mazda 2 courtesy car and yesterday the EML came on!!
This is my first experience of Mazda vehicles/ service. And will be the last. As soon as I get this heap of tish back I will be trading it for a different brand.
CX3 Sport Nav Auto 1.5d. Soul red 48mpg (long motorway commute) 0-60mph in around 20 minutes :roll:

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