Paint failure on Bonnet only
Posted: Sun Jan 31, 2021 8:15 am
Hi
I have a Mazda CX3 built in Jan 2016 in Deep Crystal Blue Mica
We noticed back in April 2020 that the paint on the bonnet was starting to discolour, some dark marks (approx. 4) across the bonnet and the paint was dull to the rest of the car. The car was given a paint protection by the dealer.
It was reported at to the Mazda Dealer who polish the bonnet but didn't have and luck fixing it. Their suggestion was to report it to the Paint Protection company, MotorOne, which we did immediately. After months of no response and continuous phone calls over some 6 months we finally received notification that the Clear Coat had failed and we should go back to the dealer. By this time the paint of the entire bonnet faded and started to chip.
We organised through the dealer to have Mazda look at the bonnet under Warranty. after 6 weeks we finally heard back (only because we rang the dealer) that Mazda refused the warranty claim and suggested that we had done something to the paint to cause the problem.
I immediately tried to contact Mazda some 10 days ago and still waiting even after calling then last Friday.
Nothing is wrong with the rest of the paint work on the car its as good as new and well looked after.
Has anyone else had this issue, that Car is almost 5 years old.
I have a Mazda CX3 built in Jan 2016 in Deep Crystal Blue Mica
We noticed back in April 2020 that the paint on the bonnet was starting to discolour, some dark marks (approx. 4) across the bonnet and the paint was dull to the rest of the car. The car was given a paint protection by the dealer.
It was reported at to the Mazda Dealer who polish the bonnet but didn't have and luck fixing it. Their suggestion was to report it to the Paint Protection company, MotorOne, which we did immediately. After months of no response and continuous phone calls over some 6 months we finally received notification that the Clear Coat had failed and we should go back to the dealer. By this time the paint of the entire bonnet faded and started to chip.
We organised through the dealer to have Mazda look at the bonnet under Warranty. after 6 weeks we finally heard back (only because we rang the dealer) that Mazda refused the warranty claim and suggested that we had done something to the paint to cause the problem.
I immediately tried to contact Mazda some 10 days ago and still waiting even after calling then last Friday.
Nothing is wrong with the rest of the paint work on the car its as good as new and well looked after.
Has anyone else had this issue, that Car is almost 5 years old.