Rear Seat Belt Retract - 65plate

Faults and Technical chat for the Mazda CX-3
Post Reply
cyanstar
Posts: 17
Joined: Sat Feb 08, 2020 6:21 pm

Post by cyanstar »

Hi all,

Anyone else had an issue where one or both of the rear seat belts don't retract properly or not at all?

I had this issue yesterday, but as my car is a 65 plate and I bought it through a private dealer, Mazda wants to charge me £275 + Service fee to get it fixed. Am I the only one who thinks this is insane that a vital piece of safety equipment can fail in less the 8 years when the back seat have basically been used about 10 times xD
CX-3 1.5D SE-L NAV 2015 Soul Red - UK

User avatar
jtonline
Posts: 1473
Joined: Sun Nov 22, 2015 4:26 pm
Location: Herefordshire, U.K.
Contact:

Post by jtonline »

Not had that issue, and I'm not aware of any Technical Service Bulletins or safety recalls on the subject.
Ask a dealer to raise a goodwill request with Mazda UK, or call them yourself. They may be willing to authorise a fix for free, even on a 2015/16 model.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
st3v3cx-3
Posts: 708
Joined: Tue May 03, 2016 7:56 pm
Location: South East UK

Post by st3v3cx-3 »

A number of Australian owner's have reported the same problem on their CX-3's and have had it fixed outside of warranty at no cost (or possibly just a diagnostic fee). Check out this link on the another CX-3 forum :-

https://www.cx3forum.com/threads/rear-s ... ost-180341
Sport Nav Petrol Automatic FWD Arctic White plus options April 2016
User avatar
Boyle de Cabbage
Posts: 185
Joined: Wed Oct 12, 2016 9:00 am

Post by Boyle de Cabbage »

I had the issue with a 2015 CX-3. offside only. Mazda replaced the whole seatbelt free of charge last year - car at 5 years old. Just ask your dealer to check with Mazda UK. Took about 2 weeks to arrange but that might have been Covid related..
Mazda paint is crap! Mazda should be ashamed of themselves!.
cyanstar
Posts: 17
Joined: Sat Feb 08, 2020 6:21 pm

Post by cyanstar »

Just to update on this. I had the seat belt replaced. It was covered under the Mazda's Goodwill scheme. I contacted Mazda UK directly. They confirmed with myself directly that they will accept it on the goodwill scheme and to take it to my local dealer. Which I did, the dealer asked to see the email etc and confirmed it themselves a few days later. Took about 2 weeks and it was then replaced.

Now I'm debating if I try and get my steering wheel replaced :lol: I've seen there's a TSB for the leather wearing on the steering wheel. It's not even peeling, more like the dye is disappearing from the leather >_<
CX-3 1.5D SE-L NAV 2015 Soul Red - UK
User avatar
jtonline
Posts: 1473
Joined: Sun Nov 22, 2015 4:26 pm
Location: Herefordshire, U.K.
Contact:

Post by jtonline »

I damaged a patch of leather on my steering wheel (I think it was caused by anti bac hand gel) and I put some Furniture Clinic, Black Leather Repair Paint & Dye on the damaged area and it's back to like new.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
ARJ
Posts: 1
Joined: Tue Jul 19, 2022 11:30 am

Post by ARJ »

I have the same issue now with my nearside rear seatbelt.
Not retracting, and locking In the extended position.
I have also contacted Mazda UK directly today, to request a goodwill repair.
Will await their response.

Mazda CX3 2015 Sport Nav Soul Red.
User avatar
Boyle de Cabbage
Posts: 185
Joined: Wed Oct 12, 2016 9:00 am

Post by Boyle de Cabbage »

Well here's a thing. I had the same problem in 2020 with my 2015 Mazda AWD and Mazda replaced the whole seat-belt free system of charge.
I have just heard today that other side rear has failed its MOT. Not looking good is it?

Edit: corrected misinformation.
Mazda paint is crap! Mazda should be ashamed of themselves!.
User avatar
Boyle de Cabbage
Posts: 185
Joined: Wed Oct 12, 2016 9:00 am

Post by Boyle de Cabbage »

To follow up my above post:- Mazda in the form of Hendy Mazda said there was no rear-nearside seatbelt in the country and had no idea when one would be available. My car had an MOT 'Repair Immediately' notice and was thus undriveable.
After three weeks I managed to get a used belt (looks new though) from HillsMotors on eBay. Local non-Mazda garage fitted it this morning and MOT passed!! I'm still waiting to hear whether Mazda UK would agree to replace the belt free of charge..

So if this experience is generalized god help any one that needs an unusual part from Mazda in the future.
Mazda paint is crap! Mazda should be ashamed of themselves!.
Post Reply