And should really include regardless if the vehicle has full dealership service history or not, As Mazda UK like to use to refuse claims.jtonline wrote: ↑Mon Feb 07, 2022 1:04 pmQuote from the DVSA's Manufacturers’ Guide to Recalls in the UK Automotive Sector "...It must be remembered that as far as the producer and/or distributor is concerned the Safety Recall stays open indefinitely and a customer’s recall work should be undertaken free of charge regardless of the length of time that has elapsed after the notification letter. DVSA and the producer and/or distributor aims are to achieve the highest recall response rate possible. Ideally, this would be 100%; however there are a number of factors that can prevent this..."
CX3 Fuel pump recall
2017 CX 3 1.5 Diesel Sport Nav
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- Posts: 81
- Joined: Wed Oct 31, 2018 9:51 pm
- Location: Norfolk
Mines going in tomorrow, 11th March 22.
CX3 30/10/2018 Sat Nav+ 2litre Petrol Manual
Mine was due to be done on 9/3. It didn't happen.
I rang dealership 8 weeks ago who booked and scheduled the recall work ( in conjunction with a service+MOT) . To DOUBLE check-I rang dealership day before on 8/3-who once again confirmed all that we had agreed two months earlier with a clearly listed scheduled job sheet ( including the recall work) and they looked forward to seeing me on the 9th
9/3-On arrival was told there were no parts available, "Mazda haven't got as far as the CX3s yet."
So--just had the MOT done for the time being. Dealer said they'd contact me when the recall part was available.
I'm in touch with the dealer on this attempting to clarify communication issues and customer expectation.
I rang dealership 8 weeks ago who booked and scheduled the recall work ( in conjunction with a service+MOT) . To DOUBLE check-I rang dealership day before on 8/3-who once again confirmed all that we had agreed two months earlier with a clearly listed scheduled job sheet ( including the recall work) and they looked forward to seeing me on the 9th
9/3-On arrival was told there were no parts available, "Mazda haven't got as far as the CX3s yet."
So--just had the MOT done for the time being. Dealer said they'd contact me when the recall part was available.
I'm in touch with the dealer on this attempting to clarify communication issues and customer expectation.
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018
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- Posts: 81
- Joined: Wed Oct 31, 2018 9:51 pm
- Location: Norfolk
Like I said previously, Mine was due for replacement on 11th March. I duly turned up, only to be told that the part hadn't arrived. I was informed by text, but the problem was that the phone number they had for me was wrong, so I never got the message. Rebooked for 16th of May!!!!! Hope the fuel pump lasts that long!!
CX3 30/10/2018 Sat Nav+ 2litre Petrol Manual
The service advisor I spoke to last week said that they were currently working on CX5s "at the moment"--the CX3s "will follow". I have asked the dealership to contact me at their convenience to arrange to have this done. Fine by me as long as I don't get exposed to fuel pump issues in the meantime
I had a VW Golf around 15 years ago which had to have a new fuel pump. If I recall, it took a day for VW to work out/diagnose why I was experiencing sudden mini engine hiccoughs followed by near stalls. If I experience this in the CX3 -I'll know what I'm in for again!
I had a VW Golf around 15 years ago which had to have a new fuel pump. If I recall, it took a day for VW to work out/diagnose why I was experiencing sudden mini engine hiccoughs followed by near stalls. If I experience this in the CX3 -I'll know what I'm in for again!
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018
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- Posts: 62
- Joined: Sat Mar 23, 2019 1:02 pm
- Location: South Devon
I chased up my local dealer about the fuel pump recall - they DO have the pumps now apparently, but are still waiting for "Gaskets" that are also needed for the job.
2018 CX3 SE-Nav Petrol, manual , Soul Red.
There must be 1000’s of us waiting for this recall?..has anybody had it?….has anybody suffered fuel pump issues?…who has had a notification from Mazda to get it “done”….Quite frankly what the hell is going on?
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018