CX3 Fuel pump recall

Faults and Technical chat for the Mazda CX-3
Dogfuzz
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Post by Dogfuzz » Wed Jan 26, 2022 10:19 am

Re Ed1943's post- I would agree that "recalls" are a matter between the Mazda dealer and the customer. The customer should not be expected to have to contact Mazda HQ by-passing the dealer. Thats is- I am assuming- that Vospers is a Mazda dealership.
Another point- like my own car --this is a 2018 vehicle subject to an MOT, where the MOT website clearly states that customers should contact their Mazda DEALERSHIP if subject to a recall. Might it then also just be possible that Mazdas might be refused an MOT pass for safety's sake until the recall work is undertaken?
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018

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jtonline
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Post by jtonline » Wed Jan 26, 2022 1:53 pm

Dogfuzz wrote:
Wed Jan 26, 2022 10:19 am
...Might it then also just be possible that Mazdas might be refused an MOT pass for safety's sake until the recall work is undertaken?

According to this article, not at the moment, although the DVSA are considering aligning MOT tests with the safety recalls system and giving owners a 12 month grace period to get the work carried out before their next test - https://blog.motoringassist.com/general ... n-the-way/
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
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Dogfuzz
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Post by Dogfuzz » Wed Jan 26, 2022 5:09 pm

Very interesting JTOnline-but yes--I am sure Mazda will safely complete the fuel pump recalls as soon as they can.
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018

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tiboreb
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Post by tiboreb » Wed Jan 26, 2022 6:28 pm

My fuel pump in CX3 sport nav had a single electric coil fault and when the rotor stopped on it, it would not start. Luckily it was under warranty, but the dealer hat to order it from Japan.

SteveJobs
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Post by SteveJobs » Sun Jan 30, 2022 4:18 pm

I have the Mazda app on my phone and have heard nothing about this, just saw this post on the forum (haven't been on for a few weeks), checked the VIN and my car is affected :oops: , not exactly filled with confidence now
Sept 2019, Sport Nav Plus, 2.0 Petrol, Manual, 2wd, Arctic White, Safety Pack

Dogfuzz
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Post by Dogfuzz » Mon Jan 31, 2022 8:55 am

Has ANYONE who needed it actually had this work done yet ?
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018

fourbanks
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Post by fourbanks » Tue Feb 01, 2022 12:22 pm

Dogfuzz wrote:
Mon Jan 31, 2022 8:55 am
Has ANYONE who needed it actually had this work done yet ?
no still waiting. I've sold my car and my handover for the new one is in June but would still like to get it fixed before then if possible
I have not received any recall notice I should add from either my dealer nor Mazda
Special edition sports black Petrol Automatic 46G Machine Gray Feb 2019

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jtonline
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Post by jtonline » Tue Feb 01, 2022 2:32 pm

Recalls should be launched within six weeks of registration with the DVSA and a letter sent to the Registered Keeper. Staggered mailings can be used in circumstance where the recall is large and the dealership network would be unable to cope with the volume, or the repair time is substantial, and it is necessary to stagger customer response. Staggered mailings that exceed eight weeks in duration must be agreed with DVSA. At the present time a letter remains the primary method of contacting customers; manufacturers may also consider other methods in addition to the letter such as telephone contact, chase letters, text messaging and email etc., bearing in mind the provisions of the UK Data Protection Act. General Product Safety Regulations state that no product should be placed on the market in an unsafe condition – this extends to used product and vehicle sales outlets should make sure safety recall activity is completed prior to the sale of the vehicle.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
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Don Rose
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Post by Don Rose » Sat Feb 05, 2022 4:45 pm

Pump will be fixed even if out of warranty just had mine done in Bolton. From what I can gather there’s around about a 10 year period for safety recalls.

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jtonline
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Post by jtonline » Mon Feb 07, 2022 1:04 pm

Don Rose wrote:
Sat Feb 05, 2022 4:45 pm
Pump will be fixed even if out of warranty just had mine done in Bolton. From what I can gather there’s around about a 10 year period for safety recalls.
Quote from the DVSA's Manufacturers’ Guide to Recalls in the UK Automotive Sector "...It must be remembered that as far as the producer and/or distributor is concerned the Safety Recall stays open indefinitely and a customer’s recall work should be undertaken free of charge regardless of the length of time that has elapsed after the notification letter. DVSA and the producer and/or distributor aims are to achieve the highest recall response rate possible. Ideally, this would be 100%; however there are a number of factors that can prevent this..."
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
My CX-3 website: http://www.jtonline.info
Have you added location & model info., including year to your CX-3 Forums profile? See here: http://bit.ly/2fQzMfd

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