New owner but so frustrating
Posted: Fri Mar 17, 2017 12:15 am
Evening guys,
I introduced myself a few weeks ago after taking delivery of my new CX3, top of the range sports nav.
Both my wife and I love the style, shape, colour etc and chose this model over the Mercedes GLA and the CX5 as our new purchase didn't warrant us going too big however, I was looking forward to an enjoyable motoring experience.
After 2 weeks of owning the car an error message kept popping g up on the dash.
I-eloop permanently illuminated with the I-stop flashing amber.
Looked at the handbook and it states, refer to Mazda tech asap.
This has been happening on and off for 3 months now.
Lancaster Mazda Birmingham have had the car back on 4 occasions to re-set everything and test the problem exists.
Latest update as it;s been a long drawn out affair.
The car was taken back last Saturday 11th March and I had yet another loan car.
The idea was for the plug in computer to establish what exactly is causing this intermittent fault and get it sorted once and for all.
Lancaster said they had spoken to Mazda Germany who said it could be the convertor or this or that and if it is the part they are thinking of it's £2500 worth of part.
Yesterday Thursday 16th I had a telephone conversation with the main Tech manager at BHam who advised that it is the convertor and they have placed an order for the part from Mazda Japan as nowhere in Europe has a stock, and so our new car is not going to be ready for at least another week.
I feel this has tarnished our Mazda experience, we've had several Japanese cars over the years without any issues at all.
I feel as though I want my money back or exchange for a CX5 and try that.
It would appear that only two people have experienced this error issue and the message intermittently popping up. Now you have been contacted by the unfortunate European CX3 member.
Grrrrrrrrrr
I introduced myself a few weeks ago after taking delivery of my new CX3, top of the range sports nav.
Both my wife and I love the style, shape, colour etc and chose this model over the Mercedes GLA and the CX5 as our new purchase didn't warrant us going too big however, I was looking forward to an enjoyable motoring experience.
After 2 weeks of owning the car an error message kept popping g up on the dash.
I-eloop permanently illuminated with the I-stop flashing amber.
Looked at the handbook and it states, refer to Mazda tech asap.
This has been happening on and off for 3 months now.
Lancaster Mazda Birmingham have had the car back on 4 occasions to re-set everything and test the problem exists.
Latest update as it;s been a long drawn out affair.
The car was taken back last Saturday 11th March and I had yet another loan car.
The idea was for the plug in computer to establish what exactly is causing this intermittent fault and get it sorted once and for all.
Lancaster said they had spoken to Mazda Germany who said it could be the convertor or this or that and if it is the part they are thinking of it's £2500 worth of part.
Yesterday Thursday 16th I had a telephone conversation with the main Tech manager at BHam who advised that it is the convertor and they have placed an order for the part from Mazda Japan as nowhere in Europe has a stock, and so our new car is not going to be ready for at least another week.
I feel this has tarnished our Mazda experience, we've had several Japanese cars over the years without any issues at all.
I feel as though I want my money back or exchange for a CX5 and try that.
It would appear that only two people have experienced this error issue and the message intermittently popping up. Now you have been contacted by the unfortunate European CX3 member.
Grrrrrrrrrr