Navigation Slow to Load

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amigoforlavida
Posts: 30
Joined: Sat Apr 15, 2017 10:55 am
Location: Lancashire UK

Post by amigoforlavida »

We live in the country, can never get the nav to load at home, and the time it takes when driving can be anything up to 20 minutes. Any thought folks?

TIA
CX-3 SEL Nav Auto petrol Soul Red Reg Jan 2017

Deleted User 406

Post by Deleted User 406 »

I take it your just getting the scrolling wheel on the screen?
santa
Posts: 296
Joined: Mon Oct 26, 2015 5:54 pm
Location: Denmark

Post by santa »

What version is your MZD Connect?
It could be solved by an update, if You haven't got the latest version.
Mazda CX-30 2.0 150HP Aut. Cosmo w. Tech Pack in Arctic White, 2023.
amigoforlavida
Posts: 30
Joined: Sat Apr 15, 2017 10:55 am
Location: Lancashire UK

Post by amigoforlavida »

rockposer wrote: Fri Jul 21, 2017 10:30 am I take it your just getting the scrolling wheel on the screen?

yes,
and then it goes off
CX-3 SEL Nav Auto petrol Soul Red Reg Jan 2017
amigoforlavida
Posts: 30
Joined: Sat Apr 15, 2017 10:55 am
Location: Lancashire UK

Post by amigoforlavida »

santa wrote: Fri Jul 21, 2017 12:03 pm What version is your MZD Connect?
It could be solved by an update, if You haven't got the latest version.

Sorry, don't know. How will I find out?
CX-3 SEL Nav Auto petrol Soul Red Reg Jan 2017
st3v3cx-3
Posts: 708
Joined: Tue May 03, 2016 7:56 pm
Location: South East UK

Post by st3v3cx-3 »

amigoforlavida wrote: Fri Jul 21, 2017 3:24 pm
santa wrote: Fri Jul 21, 2017 12:03 pm What version is your MZD Connect?
It could be solved by an update, if You haven't got the latest version.

Sorry, don't know. How will I find out?
Go to the "Settings" part of the Connect screen. Then scroll across the various tabs till you get to the final one called "System". Then scroll down the various options till you get to the "About" one. Clicking on this you should see one called "Version Information" and here it will give you the version installed on your car.

For the UK, the latest version I know about is 59.00.502 EU N which was released in May this year. If yours is older, speak to your dealer and tell them you need the latest version installed as you are having problems with navigation response times.

Hope this solves your problem. Should fix the missing DAB text information which you've also mentioned on another post.
Sport Nav Petrol Automatic FWD Arctic White plus options April 2016
Gus
Posts: 607
Joined: Sun Jul 12, 2015 7:11 am
Location: Oxfordshire

Post by Gus »

I personally think your Nav is foobarred, take it to the dealer and tell him to sort it, if mine has been in the garage for a week it only takes a minute or two to load and work out where it is
CX-3, Sport Nav, Auto, Petrol, Soul Red Metallic, Half Stone Leather, Sep 2015 to Sep 2018.
CX-5, Sport Nav+, Auto, Petrol, Soul Red Crystal Metallic, Sep 2018.
tyrfelin
Posts: 320
Joined: Sun Jan 29, 2017 3:26 pm

Post by tyrfelin »

Agreed Gus! Shouldn't make any difference where you are - it's not dependent on wifi or phone signal when you are travelling.
Sport Nav 2.0 Snowflake White
amigoforlavida
Posts: 30
Joined: Sat Apr 15, 2017 10:55 am
Location: Lancashire UK

Post by amigoforlavida »

Thanks for the advice folks, it's a call to the dealer on Monday
CX-3 SEL Nav Auto petrol Soul Red Reg Jan 2017
Greenman

Post by Greenman »

Mine does this occasionally

Control. Alt and delete sorts it
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