March Sat Nav Update

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jtonline
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Post by jtonline »

st3v3cx-3 wrote: Wed Apr 25, 2018 7:16 pm ... Will be contacting Mazda UK Customer Services for their comments.

Refer them to the website http://infotainment.mazdahandsfree.com/ ... uage=en-EU where it says "PLEASE NOTE:
If you do not have access to a computer, you can contact your dealer for updates.
– Mazda will provide free European map updates for 3 years commencing when the vehicle has travelled 63 miles (100km)."

Dealer might need your pre-existing Toolbox login credentials (but not bank account) that the SD card is registered with. It takes time to do, so dealer may be entitled to charge you additional labour costs, but Customer Relations will look into for you I'm sure.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
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st3v3cx-3
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Post by st3v3cx-3 »

I've had a reply from Mazda UK Assistance but basically they're saying that "all Mazda dealers are individually owned franchised businesses who make decisions on a day to day basis. Some offer to update the maps and others will not offer this service." Also went on about how long it could take - from an hour to a number of hours (surely not with a fast broadband connection you'd expect in a dealership these days) - and thus how inconvenient it could be to their scheduling etc etc. Plus charging might be their admin fee for doing this service. I'd have been quite willing to provide my pre-existing Toolbox login credentials if Mazda dealers aren't allowed to have some kind of administration type override privilege.

I'll be getting the updates done on a friends or relatives PC until Mazda can get their Toolbox software available on the Linux operating system, a forlorn hope I bet even though Mazda UK Assistance said they'd bring it to the Toolbox software developers notice.
Sport Nav Petrol Automatic FWD Arctic White plus options April 2016
Nick_B
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Post by Nick_B »

Hi,

Can someone point me in the direction of the instructions of where and how to download and install this please?

Thanks very much!

Nick B
2016 CX-3 1.5 SkyActiv Diesel Sport Nav (Manual) in Ceramic Metalic
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jtonline
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Post by jtonline »

Nick_B wrote: Fri Apr 27, 2018 7:53 am ... Can someone point me in the direction of the instructions of where and how to download and install this please?...

Links to download the Mazda Toolbox software and instructions on how to use it to update the maps are here: http://infotainment.mazdahandsfree.com/ ... uage=en-EU
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
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AndyRen
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Post by AndyRen »

Here's a link to Mazda Connect, where you'll need to download 'MazdaToolbox' (Navigation/Update My Maps - Download Toolbox) :-

http://infotainment.mazdahandsfree.com/ ... uage=en-EU

And here's the online owners manual (quite handy I think):-

http://owners-manual.mazda.com/gen/en/2 ... dex03.html

Hope this helps. :)
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...
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AndyRen
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Post by AndyRen »

Beat me to it JT ;)
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...
Handy Andy
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Post by Handy Andy »

st3v3cx-3 wrote: Thu Apr 26, 2018 3:34 pm I've had a reply from Mazda UK Assistance but basically they're saying that "all Mazda dealers are individually owned franchised businesses who make decisions on a day to day basis. Some offer to update the maps and others will not offer this service." Also went on about how long it could take - from an hour to a number of hours (surely not with a fast broadband connection you'd expect in a dealership these days) - and thus how inconvenient it could be to their scheduling etc etc. Plus charging might be their admin fee for doing this service. I'd have been quite willing to provide my pre-existing Toolbox login credentials if Mazda dealers aren't allowed to have some kind of administration type override privilege.

I'll be getting the updates done on a friends or relatives PC until Mazda can get their Toolbox software available on the Linux operating system, a forlorn hope I bet even though Mazda UK Assistance said they'd bring it to the Toolbox software developers notice.
Doesn't work on my Apple Mac either but I also have a company Windows p.c. so was able to do it in half an hour. By quoting "from an hour to a number of hours" , by your dealer is questionable.
Car sold - but still following Mazda.
Nick_B
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Post by Nick_B »

Thanks guys! :)
2016 CX-3 1.5 SkyActiv Diesel Sport Nav (Manual) in Ceramic Metalic
st3v3cx-3
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Post by st3v3cx-3 »

Handy Andy wrote: Fri Apr 27, 2018 8:41 am Doesn't work on my Apple Mac either but I also have a company Windows p.c. so was able to do it in half an hour. By quoting "from an hour to a number of hours" , by your dealer is questionable.
There is an OS X version of Toolbox which I thought should work on an Apple Mac?
Sport Nav Petrol Automatic FWD Arctic White plus options April 2016
SoonerV8
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Post by SoonerV8 »

Hi. I have updated the Sat Nav AND worked out how to get TBT on the HUD but entering house numbers still remains a mystery/quirk!! There are backwards/forwards arrows either side of, usually the mid range on a road, but no idea how to select the higher or lower range. e.g. I will see, in the select a house number; < 22 - 44 >.???
Petrol Sport Nav AWD 2018 UK Midlands.
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