MY Mazda app

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santa
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Post by santa »

Handy Andy wrote: Tue Sep 04, 2018 3:37 pm The app on my phone works fine. I can see all the cars details and info of service etc. The Mazda toolbox also works for map updates. The website "Mazda My Way" under the "garage" section doesn't seem to work anymore. Strange....
The app also works fine on my phone.
I can see all info about services, incl. checklists, dates etc.

I can also see the instruction videos for the different systems like i-Stop, BSM and so on and I can download the instruction manual.
There's even the possibility to request a service through the app (though I haven't tried that option yet - I usually call the dealer and book a service).
Mazda CX-30 2.0 150HP Aut. Cosmo w. Tech Pack in Arctic White, 2023.

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jtonline
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Post by jtonline »

I think Dogfuzz's mention of the log book refers to the DVLA V5C. If a Mazda dealer has not informed the Customer Relations Team that you have purchased a Mazda vehicle and given them your email address, it will not have been registered against a MyMazda account. Therefore, for security purposes, you need to upload a copy of the front page of the V5C via the MyMazda phone app to prove you own it and are entitled to view information about it in the app.

The app helps you keep track of Mazda documents such as extended warranty, track your service schedule and history, receive handy reminders on servicing and access your car manuals. You are able to call Roadside Assistance directly from the app. It's no big issue if you don't have it.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
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tyrfelin
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Post by tyrfelin »

Nox is fine - there are plenty of android emulators that will run on Windows. I've got a few programmes scanning my drive for issues and none found! There are more unwanted programmes on my Sony Xperia phone that cannot be removed to be honest!!! ☺
Sport Nav 2.0 Snowflake White
Dogfuzz
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Post by Dogfuzz »

Geejam-I am registered with this app-and have tried to enter further info-but not sure of process . I am certainly an owner of a new CX3 and would be happy to supply details. Can see no way to do this via inputting profile and location?....Am I missing something plse
CX-3 SPORT NAV ,5 DOOR HATCHBACK,1998CC,PETROL-2018
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jtonline
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Post by jtonline »

Dogfuzz wrote: Wed Sep 05, 2018 5:21 pm ...have tried to enter further info-but not sure of process . I am certainly an owner of a new CX3 and would be happy to supply details. Can see no way to do this via inputting profile and location?...
See this post: Please add your location & CX-3 model to your profile
which is also linked to in my signature below ;)
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
GeeJam
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Location: South Lincolnshire

Post by GeeJam »

Hi Dogfuzz, no offence intended re my earlier post - oh and thanks for taking my comment on the chin. Look forward to further posts from you.

Thanks JT for acting as mediator and defining what Dogfuzz interprets as a Log Book.

Funnily enough, have just been on the iPad's 'My Mazda' Ap and, hey presto, our full service history appears again. Strange.
CX-3 Sport Nav 2.0L Petrol. Manual. Soul Red & Half Stone interior. From new Sept 2015. South Lincolnshire UK.
Gadgetman
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Joined: Sat Feb 11, 2017 12:54 pm

Post by Gadgetman »

I have the app, but it only shows the original dealer pre-delivery check in the service section, it has never updated with the details of my first year service which was carried out by a different Mazda dealer.
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jtonline
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Post by jtonline »

The service should be recorded on the Digital Service Record for the vehicle and should make it's way into the app. I would suggest that, with paperwork from dealer in hand, you give Mazda Customer Relations a call on 03457 48 48 48 (09:00-18:00 Mon - Fri) and ask them to sort it out.
Julian.
Sept. 2015 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
http://www.jtonline.info
Please add year of registration, model info., and location to your CX-3 Forums profile ~ See here for help: http://bit.ly/2fQzMfd
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