Page 1 of 1

SMS greyed out

Posted: Mon Aug 12, 2019 8:39 am
by RobRoy594
Hi All

My Brother's CX3 received a SMS message whilst Driving but in my CX3 its greyed out, even with the boxed ticked to be so. Any idea how to resolve this?

Thanks

Re: SMS greyed out

Posted: Mon Aug 12, 2019 11:41 am
by jtonline
What phone?
Go to Bluetooth settings on phone and next to Mazda, click the 'i' icon. Check that 'Show Notifications' is turned on.
Also, if iPhone, go to Settings > Notifications > Messages and under the Alerts heading, tick the 'Lock Screen' option.
If that fails, unpair the phone, then pair again and check above settings.