CX3 rear seatbelt problem

[Dogfuzz]

Well done-what a relief!
Just wonder if this might become a recall issue ?
No-it won’t . It’ll just be “it’s cheaper to just do it for free” for genuine customers

[Mrbluesky]

My 2016 CX3 went for its MOT last week and failed. The person carrying out the checks had pulled a rear belts right out to inspect the webbing and now it will not retract.
As I need the car and the MOT was about to expire I chose to get my garage to order a replacement belt assembly, not easy using the awful Mazda spares call centre.
Part was shipped but lost so was re-ordered, will be fitted then submit for a retest.
Now worried it will happen to the other side.

[Percy247]

My 2016 CX3 went for its MOT last week and failed. The person carrying out the checks had pulled a rear belts right out to inspect the webbing and now it will not retract.
As I need the car and the MOT was about to expire I chose to get my garage to order a replacement belt assembly, not easy using the awful Mazda spares call centre.
Part was shipped but lost so was re-ordered, will be fitted then submit for a retest.
Now worried it will happen to the other side.

Only a matter of time. Both have now been replaced on our 2016 Mazda 2. How much did you pay for the part?

[Mrbluesky]

Not sure yet, the part was ordered by my garage who were doing the MOT. Will find out when I get the bill but about £250.

[AndyRen]

My 2016 also failed the MOT last Monday with non retracting seatbelt issue, before I could ask I was told Mazda pay 100%, ordered for next day then I tested +'ve for covid before I could get it back to them . Due back in tomorrow for replacement and re-test, I *may* question the re-test fee seeing as the failure is due to a known fault? What are my chances

[Percy247]

My 2016 also failed the MOT last Monday with non retracting seatbelt issue, before I could ask I was told Mazda pay 100%, ordered for next day then I tested +'ve for covid before I could get it back to them . Due back in tomorrow for replacement and re-test, I *may* question the re-test fee seeing as the failure is due to a known fault? What are my chances

Very high chance indeed I would have thought. The acknowledged fault has causes the MOT failure and you should not be further out of pocket because of this.

[AndyRen]

My 2016 also failed the MOT last Monday with non retracting seatbelt issue, before I could ask I was told Mazda pay 100%, ordered for next day then I tested +'ve for covid before I could get it back to them . Due back in tomorrow for replacement and re-test, I *may* question the re-test fee seeing as the failure is due to a known fault? What are my chances

Very high chance indeed I would have thought. The acknowledged fault has causes the MOT failure and you should not be further out of pocket because of this.

I was within the free 10 day retest so no problem.

[TEB]

My brother-in-law has a 65 plate Mazda 2 which he's had since nearly new. Both rear belts have been replaced, one under warranty, the other he ended up paying for, though he got the work done cheaper by going to an independent garage, instead of agreeing for the dealer to do the work.

[Iandel]

I bought my CX3 privately. The last 3 services were by non Mazda garages. After my rear offside seat belt stopped retracting and reading comments in this forum, I took the car to EMG Cambridge two weeks ago. They contacted Mazda UK on my behalf and the belt was replaced FoC.