Rear ended today!!! GRRRR!!!!!

All Mazda CX-3 related discussions
User avatar
AndyRen
Posts: 493
Joined: Fri Mar 16, 2018 12:28 pm
Location: Down a bit, down a bit more, right a bit, down a bit.... Right there - Kent

Rear ended today!!! GRRRR!!!!!

Post by AndyRen » Tue Oct 01, 2019 6:25 pm

As in the subject line, left hand filter lane on a local roundabout car in front decided to stop for no reason - I tooted, they pulled away a meter or two then stamped on their brakes (to teach me a lesson for tooting??) I stopped, the guy behind didn't!!!

us2.jpg

Now.... I contacted Mazda 1st Plus who seemed to take it all out of my hands, arranged for a hire car, my car to be picked up and sent to the bodyshop etc etc telling me I wouldn't be charged for anything apart from any speeding/parking offenses I incurred in the hire car, but...... I then contacted my insurance Co (Saga) who said they wouldn't talk to Mazda 1st Plus as they would only talk to me being the one insured..... So how do Mazda 1st Plus get their money back for the hire car and repairs to my car etc?

Anyone had dealings like this before? I'm a bit worried I'll end up with a huge bill for repairs and a hire car that Saga won't be paying for!?

Worried of Bexleyheath :shock:

It was all going so well :roll:
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...


Strangways
Posts: 601
Joined: Mon Feb 06, 2017 10:35 pm
Location: Edenbridge Kent
Contact:

Re: Rear ended today!!! GRRRR!!!!!

Post by Strangways » Tue Oct 01, 2019 6:39 pm

They will get the money from the insurance company of the person who ran into you. They will really sting them too. I think they charged the insurance company £154 per day for the hire car.
2019 CX-3 2.0 Sport Nav+ Automatic in ETERNAL BLUE
2015 MX-5 2.0 Sport Nav Manual in SOUL RED


Strangways
Posts: 601
Joined: Mon Feb 06, 2017 10:35 pm
Location: Edenbridge Kent
Contact:

Re: Rear ended today!!! GRRRR!!!!!

Post by Strangways » Tue Oct 01, 2019 6:41 pm

And by the way, I'm gutted for you. Not only for the car, but all the calls you will get for the next two years from the injury insurance lawyers.
2019 CX-3 2.0 Sport Nav+ Automatic in ETERNAL BLUE
2015 MX-5 2.0 Sport Nav Manual in SOUL RED


User avatar
AndyRen
Posts: 493
Joined: Fri Mar 16, 2018 12:28 pm
Location: Down a bit, down a bit more, right a bit, down a bit.... Right there - Kent

Re: Rear ended today!!! GRRRR!!!!!

Post by AndyRen » Tue Oct 01, 2019 6:56 pm

Insurance lawyer calls I love, the last one I got went like this :-
I understand you were involved in an accident?
Yes
I'm sorry to hear that, could you tell me the details?
Well, I've done it now... she had it coming, it was the last straw... There's blood everywhere, what do you think I should?
*click*
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...


Strangways
Posts: 601
Joined: Mon Feb 06, 2017 10:35 pm
Location: Edenbridge Kent
Contact:

Re: Rear ended today!!! GRRRR!!!!!

Post by Strangways » Tue Oct 01, 2019 7:02 pm

:lol:
2019 CX-3 2.0 Sport Nav+ Automatic in ETERNAL BLUE
2015 MX-5 2.0 Sport Nav Manual in SOUL RED


Stagman
Posts: 10
Joined: Sun Dec 23, 2018 1:39 pm

Re: Rear ended today!!! GRRRR!!!!!

Post by Stagman » Tue Oct 01, 2019 10:06 pm

The number plate sums up the cars feelings.

Sorry for you.
Dec 2015 Meteor Grey, Sport nav petrol auto.
Lewes
East Sussex


User avatar
jtonline
Posts: 1028
Joined: Sun Nov 22, 2015 4:26 pm
Location: Herefordshire, U.K.
Contact:

Re: Rear ended today!!! GRRRR!!!!!

Post by jtonline » Tue Oct 01, 2019 11:23 pm

Sorry to read of your accident.

If an accident isn’t your fault, 'Call Mazda First' say they recover all costs from the other party’s insurer. Similarly, they say there’s no extra cost
if the accident was your fault. If you have comprehensive insurance, your only liability is any uninsured cost, such as policy excess. If your car is recovered and your insurer rejects your claim, you would be liable for the vehicle recovery costs. See the PDF leaflet on this page https://www.mazda.co.uk/owners/call-mazda-first/

My Document of Insurance says "...Speak to us before you make any arrangements for replacement or repair..." Not sure how they would deal with an accident aftercare service like the Mazda one.
09/15 CX-3 Sport Nav, Dynamic Blue Mica, 1.5 Diesel, AWD, Automatic
My CX-3 website: http://www.jtonline.info
Have you added location & model info., including year to your CX-3 Forums profile? For help see this post: http://bit.ly/2fQzMfd


User avatar
AndyRen
Posts: 493
Joined: Fri Mar 16, 2018 12:28 pm
Location: Down a bit, down a bit more, right a bit, down a bit.... Right there - Kent

Re: Rear ended today!!! GRRRR!!!!!

Post by AndyRen » Wed Oct 02, 2019 7:46 am

Stagman wrote:
Tue Oct 01, 2019 10:06 pm
The number plate sums up the cars feelings.
Yes, we felt the No plate was a definite bonus when we bought the car :D
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...


zoylander
Posts: 204
Joined: Wed Jun 28, 2017 2:10 pm
Location: Somerset

Re: Rear ended today!!! GRRRR!!!!!

Post by zoylander » Wed Oct 02, 2019 7:56 am

I have had two accidents in 53 years driving, and each time I was rear ended whilst stationary, so I feel your pain.
At least if it ever happens to my CX-3 there will be no problems between Mazda and my insurers, as Mazda are my insurers.
CX-3 SE 2.0L 2WD Auto. 43.5mpg.


User avatar
AndyRen
Posts: 493
Joined: Fri Mar 16, 2018 12:28 pm
Location: Down a bit, down a bit more, right a bit, down a bit.... Right there - Kent

Re: Rear ended today!!! GRRRR!!!!!

Post by AndyRen » Wed Oct 02, 2019 8:00 am

jtonline wrote:
Tue Oct 01, 2019 11:23 pm
Sorry to read of your accident.

If an accident isn’t your fault, 'Call Mazda First' say they recover all costs from the other party’s insurer. Similarly, they say there’s no extra cost
if the accident was your fault. If you have comprehensive insurance, your only liability is any uninsured cost, such as policy excess. If your car is recovered and your insurer rejects your claim, you would be liable for the vehicle recovery costs. See the PDF leaflet on this page https://www.mazda.co.uk/owners/call-mazda-first/

My Document of Insurance says "...Speak to us before you make any arrangements for replacement or repair..." Not sure how they would deal with an accident aftercare service like the Mazda one.
Thanks JT, I have read that PDF as well and the bit that's a bit worrying is the 'any uninsured cost, such as policy excess' bit - I'd rather not lose that! But as it's an obvious 'no fault' claim I'm hoping all will be well. I also have the dashcam footage of the idiot in front stopping then driving off rapidly, although for some reason the date and time is out, showing as 30/09 22.00 when the actual date/time was 01/10 15.30! I know I set it correctly when I installed the device - Strange?! :?
16 plate 2L Petrol, 120bhp Soul Red Sport Nav...


Post Reply

Return to “Main Mazda CX3 chat”